PRIVACY POLICY
Privacy Policy
Last Modified: December 2024
At B&B TURF PROS (“we,” “our,” or “the Company”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.bbturfpros.com (“Site”) or interact with us in any way. By accessing or using our Site and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services.
Personal Information
Personal Information is data that can identify you as an individual:
- Contact Information: Name, email address, telephone number, mailing address.
- Device Information: IP address, geolocation data, device identifiers (e.g., MAC address, UUID).
- Transactional Information: Payment details if you make purchases through our Site.
Non-Personal Information
Non-personal Information is data that does not identify you individually:
- Usage Data: Pages viewed, links clicked, time spent on the Site.
- Technical Data: Browser type, operating system, language preference, access times.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out forms on our Site, contact us via email or phone, or provide information during service appointments.
- Automatically: Through cookies and similar technologies when you navigate our Site.
- Third-Party Sources: Public databases, social media platforms, or third-party partners.
3. Use of Your Information
We use your information for legitimate business purposes, including:
- To Provide Services: Scheduling appointments, delivering services, and processing transactions.
- Communication: Sending confirmations, updates, and responding to inquiries.
- Personalization: Enhancing your experience on our Site by remembering your preferences.
- Legal Obligations: Complying with applicable laws, regulations, and legal processes.
- Marketing: With your consent, sending promotional materials about our services.
4. Sharing of Your Information
We respect your privacy and do not sell or share your personal information with third parties for their marketing or promotional purposes.
We may share your information:
- Service Providers: With trusted third parties who assist us in operating our Site, conducting our business, or providing services to you (e.g., payment processors, hosting services).
- Legal Compliance: When required by law, regulation, or legal process.
- Protection of Rights: To protect the rights, property, or safety of our Company, our customers, or others.
- Corporate Transactions: In the event of a merger, sale, or asset transfer.
Opt-In Information Exclusion:
All sharing mentioned in this policy excludes mobile opt-in and consent information; opt-in details are never shared with anyone for any purpose.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information:
- Session Cookies: Temporary cookies that remain in your browser until you leave the Site.
- Persistent Cookies: Remain on your device for a set period or until you delete them.
- Third-Party Cookies: Used by analytics providers like Google Analytics to understand Site usage.
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
6. Your Choices and Rights
Opt-Out of Communications
- Email Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link.
- SMS Communications: To opt out of SMS messages, reply STOP, UNSUBSCRIBE, or QUIT to any message you receive from us.
Access and Control Over Your Information
You may request to:
- Access: Receive a copy of the personal information we hold about you.
- Rectify: Correct any inaccurate or incomplete personal information.
- Erase: Request deletion of your personal information, subject to legal obligations.
- Restrict Processing: Ask us to limit the processing of your personal information.
- Object: Object to our processing of your personal information.
- Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: At any time, where we rely on your consent to process your personal information.
To exercise these rights, please contact us at:
Email: yourlawnteam@bbturfpros.com
Phone: 713-234-5598
7. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Data Transfers
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place to protect your data.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors without parental consent. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites you visit.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Modified” date. Your continued use of the Site after any changes signifies your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Email: yourlawnteam@bbturfpros.com
Phone: 713-234-5598